Fulham Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement is made by Fulham Carpet Cleaning in respect of the financial year ending on 31 December and outlines the steps we take to prevent modern slavery and human trafficking in our business operations and supply chains. We are committed to acting ethically and with integrity in all our relationships and to implementing and enforcing effective systems and controls to ensure modern slavery does not occur.

Our Business and Supply Chain

Fulham Carpet Cleaning provides professional carpet, upholstery, and related cleaning services to residential and commercial customers. Our operations are primarily based in the United Kingdom, and our supply chain includes the procurement of cleaning products, machinery, consumables, uniforms, and related services. We recognise that modern slavery can occur in any sector and at any point in the supply chain, particularly where there are complex sourcing arrangements or reliance on third-party labour.

Zero-Tolerance Policy on Modern Slavery

We maintain a strict zero-tolerance approach to all forms of modern slavery, including forced labour, bonded labour, human trafficking, servitude, child labour, and deceptive or coercive recruitment practices. This commitment applies to our own employees, contractors, and everyone in our supply chain. We expect all parties who work with us to share this commitment and to uphold the same high standards of ethical conduct and respect for human rights.

Governance and Responsibilities

The management team at Fulham Carpet Cleaning is responsible for overseeing our approach to modern slavery and ensuring that appropriate policies, training, and monitoring are in place. Managers at all levels are responsible for promoting awareness of this Statement, ensuring its implementation within their teams, and escalating any concerns related to potential modern slavery risks or incidents.

Supplier Standards and Audits

We expect our suppliers to operate in full compliance with all applicable labour, employment, and human rights laws. We assess new suppliers for potential modern slavery risks as part of our onboarding process and reserve the right to refuse or terminate relationships where standards are not met. Where appropriate, we conduct audits or request evidence of compliance, such as labour standards policies, workforce records, or third-party certifications. For higher-risk suppliers, we may require more detailed due diligence, including site visits and periodic reassessments. Any supplier found to be involved in modern slavery or failing to take adequate steps to prevent it will face corrective action, up to and including immediate termination of our business relationship.

Employment Practices

Within our own operations, we are committed to fair and transparent recruitment and employment practices. All employees work voluntarily and are free to leave upon reasonable notice. We provide written terms and conditions of employment that clearly set out wages, working hours, rest periods, and other key conditions. We do not charge recruitment fees or hold identity documents, and we ensure that wages meet or exceed applicable legal minimums. We are committed to a workplace free from discrimination, harassment, and abuse.

Training and Awareness

We are working to build awareness of modern slavery and human trafficking across our organisation. Relevant team members are informed about the signs of modern slavery, the importance of ethical sourcing and recruitment, and the procedures for reporting concerns. We aim to ensure that staff involved in procurement and supplier management are particularly aware of potential risks and our zero-tolerance policy.

Reporting Channels and Whistleblowing

We encourage anyone who works for or with Fulham Carpet Cleaning to report any concerns or suspicions of modern slavery or unethical labour practices. Concerns can be raised directly with a manager or senior member of the business, or through our internal reporting channels. Reports will be treated seriously, handled sensitively, and investigated promptly. We do not tolerate retaliation against any person who raises a concern in good faith, and we are committed to taking appropriate action where any form of modern slavery is identified.

Continuous Improvement and Annual Review

We recognise that tackling modern slavery is an ongoing process requiring continuous vigilance and improvement. We will review this Modern Slavery Statement and our related policies and procedures at least once every year, and more frequently if needed in response to changes in legislation, guidance, or identified risks. As part of this annual review, we will evaluate the effectiveness of our actions, consider any incidents or reports, assess changes in our supply chain, and identify opportunities for improvement, including enhanced training, deeper supplier engagement, and more robust monitoring.

This Statement has been approved by the management of Fulham Carpet Cleaning and represents our ongoing commitment to preventing modern slavery and human trafficking in our business and supply chains.